PRIVACY POLICY

Last Updated: October 2025

Queen B Logistics LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our dispatching services.

By accessing our site or submitting your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Business name

  • MC/DOT number

  • Payment information (if applicable)

  • Any other details voluntarily provided via forms or emails

b. Non-Personal Information

  • Browser type and version

  • Device and operating system

  • IP address and general location

  • Website usage data (pages visited, time on page, etc.)

This information helps us improve our services and website experience.

2. How We Use Your Information

We use collected information to:

  • Provide and manage dispatching and logistics services

  • Respond to inquiries and provide customer support

  • Send updates, invoices, and service confirmations

  • Improve website design, content, and performance

  • Comply with applicable laws and regulations

We will never sell or rent your personal information to any third party.

3. Sharing Your Information

We may share information with:

• Service providers (for payment processing, hosting, or business tools)

• Compliance partners (for insurance verification or broker setup)

• Legal authorities, if required by law or to protect our rights

All partners are required to handle your information securely and confidentially.

4. Data Storage & Security

We store your information securely using encrypted systems and reputable third-party platforms (e.g., Google Workspace, Squarespace, and Stripe).

Access to your data is limited to authorized team members only.

While we use industry-standard security measures, no online system is 100% secure. By using our services, you acknowledge and accept this risk.

5. Your Rights

Depending on your location, you may have the right to:

  1. Request access to or correction of your data

2. Request deletion of your personal information

3. Withdraw consent for marketing communications

To make such requests, contact us at privacy@queenblogistics.com.

6. Cookies & Tracking Technologies

Our website may use cookies or analytics tools to enhance your browsing experience. You can disable cookies in your browser settings, but some parts of the website may not function properly as a result.

7. Third-Party Links

Our site may contain links to external websites (for example, load boards or partner sites). We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here with a revised “Last Updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Queen B Logistics LLC

Email: privacy@queenblogistics.com

Website: www.queenblogistics.com

Location: Charlotte, NC